60+ Sessions, Real Insights & CPD Credits.

BAPCO 2027 brings together the people shaping emergency communications and those using it every day. Curated by British APCO and shaped by our Advisory Board of emergency services professionals, the free-to-attend programme connects national priorities with operational experience, practical learning and international perspectives.

Across three dedicated theatres focused on People, Technology and Process, explore 60+ sessions, real-world experiences and interactive huddles led by practitioners who understand your operational context and speak your language. CPD credits are also available.

CPD Accredited

90+
Expert Speakers
3
Thought Provoking Theatres
60+
Inspiring Sessions

What To Expect:

Keynote Addresses
Senior leaders from emergency services, government, and industry sharing strategic insights on the future of public safety technology, operational transformation, and sector-wide challenges.
Panel Discussions
Expert panels addressing the sector's most pressing topics – from MCX and broadband transition strategies to AI applications, cross-agency collaboration, control room innovation, and workforce mental wellbeing. Real conversations with multiple perspectives from the practitioners navigating these challenges every day.
Interactive Huddles
An inclusive and informal conference stream, held in a horse-shoe-shaped theatre to foster interactive and immersive discussions and demonstrations. The perfect setting to explore your challenges, share experiences, and get answers to your burning questions. Designed for genuine engagement and collaboration.

2027 CONFERENCE TOPICS INCLUDE:

National strategy, leadership and operational readiness 
Hear perspectives on the priorities shaping emergency services, with Rob Carden, Chief Constable of Merseyside Police, among the speaker line-up. Explore how services are responding to changing demands and preparing their people, technology and operations for the future. 

AI in operational practice 
Examine what services are using now, what they are developing and what they need AI to do next. Sessions cover call-taking, decision support, automation and simulation-based training, alongside accuracy, accountability and professional judgement. 

The next generation of emergency contact 
Hear about developments in BT’s 999 platform, richer caller information and more accessible contact services. Explore how location, language, images and video can support response without overwhelming staff. 

Practical interoperability education 
Work through how services communicate during a major incident, with a scenario-based session covering talk groups, procedures, information sharing and common points of failure. 

Careers, leadership and workforce wellbeing 
Address recruitment and retention, professional recognition, career progression and digital confidence. A dedicated wellbeing panel brings together HR, operational and wellbeing perspectives to examine how support translates into everyday experience. 

Resilience from systems to service delivery 
Explore digital sovereignty, cybersecurity, continuity arrangements and resilient control-room design, alongside national resilience content and an ESN update. 

International operational lessons 
Learn from UK International Search and Rescue deployments and emergency-communications experience from overseas, including staffing, accessible contact, network shutdowns and sustainable control-room design. 

IN PARTNERSHIP WITH THE CPD GROUP

We’re proud to partner with The CPD Group – a multi award-winning, globally recognised CPD accreditation service. Working with training providers across the world, The CPD Group are raising standards in professional development through their unique A.C.C.R.E.D.I.T.E.D. Framework – the only published framework of its kind.

Unlike traditional accrediting bodies, The CPD Group take a fresh, flexible approach, offering bespoke accreditation for all styles of CPD learning — from courses, webinars, and podcasts to publications, conferences, and more.

Earn CPD Points at the Show

Scan The CPD Group QR code while attending to log your learning and collect CPD points:

  • - Scan between 9:00 am and 12:59 pm – earn 8 CPD points

  • - Scan between 1:00 pm and 4:00 pm – earn 4 CPD points

Please note: each day of the event has a different QR code, so be sure to scan on every day you attend.

Your CPD certificate will be sent to you by email after the event.

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