Industry honours control room heroes
APD has held the 2021 iteration of its annual Control Room Awards online, with the ceremony taking place in the middle of May.
Winners included North East Ambulance Service’s Hannah Shrimpton (Call Taker of the Year); Kent Police’s Natalie Harman (Dispatcher of the Year); and Ben Hawkins from East of England Ambulance Service (Young Achiever of the Year). The award for Services to the Public - sponsored by CCT publisher Mark Allen Group – was won by Jen Dalton of Leicestershire Police.
APD director of control room, Rhiannon Beeson, said: “This year’s awards have again showcased amazing examples of resilience and dedication to serving and protecting the public, during a year when control rooms were faced with unprecedented challenges and pressures.
“The nominations and winning entries have highlighted so many great initiatives that will have a legacy beyond Covid, as we gradually return to normality.”
According to APD, the awards, which are now in their fourth year, attracted entries from almost 100 organisations across England, Scotland, Wales and Ireland.
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