12 Mar 2026

Compliance recording and archiving

Wordwatch Stand: L24
Lorna Bradford
Wordwatch, delivered by Business Systems, is a compliance recording and archiving platform that helps emergency services securely manage critical communications records across both live and legacy environments. Designed for organisations with long retention obligations and high evidential standards, it preserves recordings in verifiably original, tamper-proof formats while retaining metadata, timestamps and checksums to support authenticity, auditability and full chain of custody.

The platform can capture recordings, or ingest recordings from other vendors - consolidating multiple sources and vendors into a single archive, helping organisations retire end-of-support recording platforms without losing access to historic data, and eliminating the need for future data migrations. It also supports fast search, secure retrieval and defensible export workflows, making FOI, SAR and wider disclosure processes faster, easier and less manual. For emergency services, that means reduced operational risk, improved disclosure readiness, simplified infrastructure, stronger data governance, and continued access to critical communications records throughout technology change and cloud transition.

Key features

  • Preserves recordings in original, tamper-evident formats 
  • Retains metadata, timestamps and checksums to support integrity and verification 
  • Maintains full auditability and chain of custody 
  • Captures and ingests recordings from both live and legacy sources into one secure archive 
  • Supports rapid search, retrieval and export for disclosure workflows
  • Helps replace unsupported, risk-heavy legacy recorders 

Benefits for emergency services

  • Retire end-of-support recorders without losing access to historic records 
  • Protect evidential integrity and authenticity if records are challenged 
  • Speed up FOI, SAR and evidential disclosure workflows 
  • Reduce operational and compliance risk from legacy recorders
  • Simplify data governance and support long-term record retention requirements


Loading