Conference Programme 2026

UK policing is piloting AI across many areas, but most projects fail to progress beyond proof-of-concept. The challenge is scaling AI safely while maintaining trust, compliance and operational control. Our approach addresses this in two ways: a regulated-industry platform that provides robust governance for developing and evaluating AI agents, and Nexus - our in-house Power App that embeds those agents directly into everyday workflows to drive real adoption.

The programme focuses on three AI agents: a Policy Agent for rapid interpretation of guidance, an Investigation Review Agent to assess case file completeness, and a Missing Persons Agent to support decision-making. Each is evaluated against strict criteria for accuracy, relevance, data quality and policy alignment, using AI-on-AI assessment tools and structured user feedback for continuous improvement.

Nexus provides a simple, familiar interface that makes AI accessible to officers and staff without disrupting operational processes. Early results from a comparable HR agent show strong benefits - 42% workload reduction, 74% faster response times and improved satisfaction - while also highlighting risks such as data quality issues and hallucinations that the evaluation framework is designed to identify and mitigate.