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Roundtable: AI in Mission-Critical Control Rooms - What’s Actually Working?
As AI continues to gain traction across utilities, transport and healthcare, emergency services are now assessing where it can genuinely enhance live operations - and where caution is required. This interactive roundtable will bring together control room leaders and operational experts to explore practical use cases, from call triage and transcription to anomaly detection and video analytics.
The discussion will focus on real-world value, operator trust, governance and accountability, asking a central question: where does AI meaningfully reduce workload, and where must human judgement remain non-negotiable?
